Pin It

What is an Auto Recall?

Approved Article by Providence Car Accident Attorney David Slepkow.

There are so many defective products out there in the market, automobiles are not an exception. We drive cars and we want to feel safe and protected in them. Unfortunately, we cannot always enjoy driving a safe car, as even the most luxurious and expensive cars may come to have several defects both minor and major ones. A Car defect could be the cause of a  motor vehicle accident causing serious personal injury or even death.

An auto recall is something that comes to help when people’s health and/or lives are under risk. More concretely, a recall is the process when the car manufacturer gathers back the cars sold when it founds out the cars have certain problems or defects. The cars affected by the recall undergo certain inspection and the dealers replace or repair the defective car parts. The dealerships provide these services free of charge.

In most of the cases the car owners get notified about the auto recall through a notification letter by the manufacturer. The manufacturers must send the notification letters in a reasonable period of time after the recall has been announced. It is important to notice that a car recall may be announced based on the:


  • NHTSA      reports concerning the vehicle condition
  • Complaints      on the part of the car owners
  • Manufacturer’s      initiative


Going on with the notification letters, it is important to mention that they must include the following information:


  • Briefly      describe the car defect or problem
  • Instruct      the consumers on how to get the problem fixed
  • Inform      them that the service will be provided free of charge
  • Give      them information on how long it will take to fix the car
  • Tell      them whom to turn to if there are problems with the vehicle repairs


Once an auto recall is announced and the car customer is entitled to legal remedies, he can choose between the following 3 options:


  1. Repair
  2. Replacement
  3. Refund

It is up to the vehicle owner, not the manufacturer to select the type of vehicle reimbursement.

Auto recalls are great for vehicle owners; however there are certain limitations to them. For example if your car is from 8-10 years old, you may not be able to have your car repaired for free. However, if notified, it is crucial to turn to the dealership for repairs and the rest.

If your car is under an auto recall and you are not provided with the proper services on the part of the dealerships, you can contact the CA based Law Offices of Hovanes Margarian for legal help.

This article a was authored by Anet Hakobjanyan and reprinted with express permission.


Comments are closed.